FAQ
Frequently Asked Questions
Quick answers about working with JIJI&ZEZE — from first inquiry to delivery.
How do I start an order with JIJI&ZEZE?
Just send us your product details — a photo, link or description, target quantity and destination country. We’ll return a transparent quote with supplier options, usually within 24 hours.
Which countries do you ship to?
We serve importers worldwide — Asia-Pacific, Europe, North America, the Middle East and Africa. If you have a port, we can likely ship there.
What are your service fees?
We work on a transparent commission or service-fee model agreed upfront — no hidden charges. You receive a clear quote before any work begins.
How do you ensure product quality?
Every order goes through supplier verification and inspections at production and before shipment, with photo-backed reports so you know exactly what you’ll receive.
What Incoterms and shipping terms do you support?
We handle FOB, CIF, EXW and DDP, plus container consolidation. We’ll recommend the best option for your market and experience level.
What is the typical lead time from inquiry to delivery?
It depends on product complexity, but a typical cycle is 3–6 weeks including sampling, production and ocean freight. We keep you updated at every stage.
Your trusted China sourcing & trading partner. We help importers worldwide source smarter, verify quality and ship with confidence.
Supplier Audit
Quality Control
Private Label & OEM
Logistics & Freight
After-Sales Support